RESIDENTIAL RESTORATION

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THE FIRST 24 HOURS ARE CRITICAL AFTER A DISASTER

First And Foremost Don’t Panic!

  • You will be approached by various businesses from public adjusters to restoration companies.
  • During this time, you may feel overwhelmed or pressured to make a quick decision. YOU DO NOT!
  • In your contract with your insurance company you have the “Right to Choose a Contractor of Your Choice”
  • You do, however, have the obligation to prevent further damage to your property. Select a professional restoration company to ensure the property is secure.

A Restoration Company Can Begin Helping You Right Away

  1. Secure the property by boarding up any windows or doors that have been damaged
  2. Place a tarp on your roof if a hole was cut to properly ventilate the building
  3. Remove any standing water from the property or water damaged materials
At National Restoration we will not pressure you, but we want you to know we are here for you. We will perform these services and protect your property as if it were ours. We have years of experience with various types of disasters and can answer any question you may have.

At National Restoration, we can save or restore your home and personal belongings after a disaster!

FIRE DAMAGE

SMOKE DAMAGE

WATER DAMAGE

STORM DAMAGE

MOLD DAMAGE

SEWAGE DAMAGE

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At National Restoration, we have the ability to restore everything from furniture and appliances to electronic equipment. Our professionally trained estimators are quick to assess the damage and put together a cost effective scope to help us restore your property as fast as possible.

By calling National Restoration and getting us out to resolve the problem right away, you can greatly reduce the repair cost as well as possible health risks. We have a team of technicians that will stabilize the damage and stop it from getting worse. The process of restoring your property is Quick and Painless.

Recovering from a disater can be a physically and mentally draining process. Often, the hardest part is knowing where to begin and who to contact. The restoration process cannot begin until authorities say the property is safe. When you have suffered a total property loss due to a fire, National will work with you to promptly to assess the situation, handle your insurance claims and start the restoration and rebuilding process.

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We can provide a tarp service after a fire or after a storm. There are several reasons why a person should tarp their property:

  1. After a fire, the fire department will usually cut holes in the roof structure to vent the smoke. If these holes are left open, you are exposing the inside of your structure to the outside elements. The damage is know as secondary damage and may not be covered under your insurance policy.
  2. After a storm, shingles can be blown off causing water to penetrate roof structure causing dampness in attic area which in turn will result in mold growth or damaged ceilings.
  3. Water infiltration can become a major problem and the resulting damage can be costly.

Important Things to Know About Residential Disasters and Restoration

Fire Damage

CAUTIONS AFTER A FIRE
  • Do not enter the damaged site. Fires can rekindle from hidden, smoldering remains.
  • Normally, the fire department will see that utilities are either safe to use or are disconnected before they leave the site. Do not attempt to turn on utilities yourself.
  • Be watchful for structural damage caused by the fire. Roofs & floors may be damaged or subject to collapse.
  • Food, beverages and medicine exposed to heat, smoke, soot and water should notbe consumed.
TARPING

We can provide a tarp service after a fire or after a storm. There are several reasons why a person should tarp their property:

  1. After a fire, the fire department will usually cut holes in the roof structure to vent the smoke. If these holes are left open, you are exposing the inside of your structure to the outside elements. The damage is know as secondary damage and may not be covered under your insurance policy.
  2. After a storm, shingles can be blown off causing water to penetrate roof structure causing dampness in attic area which in turn will result in mold growth or damaged ceilings.
  3. Water infiltration can become a major problem and the resulting damage can be costly.

Water Damage

Water damage can result from a wide range of problems.  Whether it’s from a minor roof leak, a broken pipe or even a devastating flood, water can affect your home’s structure, belongings and furnishings. Water can also carry harmful bacteria. If it’s not treated right away, it can affect your health. This can also be a costly problem if not taken care of right away.

STEP 1:

Check all the pipes, seals, faucets and fittings in your home. First, look for any drips or pools of water. Also, check for musty smells under kitchen and bathroom cabinets. All of these issues tend to point to possible water damage. They may not seem like a big deal, but you should get them fixed before the problem gets worse.

STEP 2:

Check behind your washing machine and under all the sinks in your home. Look for dry, cracked hoses that are no longer flexible. They should be replaced because they are likely to break and start leaking large amounts of water.

STEP 3:

Check the overflow pans on your air conditioner and even your refrigerator. They should be draining properly. If they are not, this could be a potential water damage hazard and should be taken care of.

STEP 4:

Check your roof. Walk around on your roof and look for discoloration in the shingles or soft spots. You should also check in your attic, if you have one.

STEP 5:

Check the walls, ceiling, carpets and hardwood floors. Look for any slight discoloration. If you see anything, this could indicate a slow leak problem. It may not be damp in that area, but the discoloration is your first clue water damage has occurred and should be taken care of. This will prevent further water damage.

Mold Damage

Mold and mildew microorganisms are not only present in nature, but they are also often

found in households and workplaces.  In small quantities, these molds are usually not harmful, however when spores are present in large quantities, they are a health hazard, potentially causing allergic reactions and respiratory problems.  If you find or suspect mold or mildew growth in your home or business, it’s best to take care of the problem immediately.

National Restoration offers a professional mold removal service for such problems. Our team of mold removal specialists are fully certified by the Institute of Inspection, Cleaning and Restoration Certification (IICRC) and the American Council for Accredited Certification (ACAC).

When you call National Restoration, we will schedule a Remediation Supervisor to visit your property and conduct a thorough inspection.  If the supervisor determines that there is a need for further testing, we will recommend a third party industrial hygienist (IH). We will always recommend a third party as it is a “conflict of interest” to have a remediation company also do the testing. Testing can be performed by a remediation company to identify levels, however the industrial hygienist should develop the necessary protocol (steps to remove mold) to perform the remediation.

We work with some of the most renown expert Industrial Hygienists in the business. An industrial hygienist will determine the levels of fungi growth in your property and prepare a “Protocol” for the remediation procedures.

Once the remediation is complete and the property is cleared National Restoration can rebuild your property and return it to pre-loss condition.

OUR MOLD REMOVAL SERVICES INCLUDE:
  • 24-hour emergency services 7 days a week
  • Water extraction using our industrial-grade equipment including: dehumidifiers, air movers and more.
  • Industrial-strength disinfectants and antimicrobial are applied to prevent more mold and mildew from growing and spreading
  • Industrial-strength sanitation, deodorization and air purification procedures
BENEFITS OF USING NATIONAL RESTORATION
  • Experience – We have a proven track record of successful remediation projects that have ranged in size form $5000.00 to $1,500,000.00.
  • Quick – Our experienced mold damage experts can get your property back to normal within days.
  • Professional – We have the latest technology to restore your personal belongings if affected by mold or mildew including: clothing, furniture, electronics, precious heirlooms and even computers.
  • Helpful – National will help you to handle your insurance claim to speed up the process and get the job done faster.

WHAT CAUSES MOLD TO GROW

In order to begin growing, mold requires three things: spores, moisture and an organic food source. All fungi produce spores in order to reproduce, and since fungi (molds, yeasts) have been around for millions of years, there are always mold spores floating around in the air – indoor and outdoor, regardless of efforts to be rid of them. Mold spores can never be eradicated in their entirety from any area, and since they’re microscopic, they can travel anywhere with very little support from their environment. Like dust, mold spores are all around us. With this in mind, your best chance of prohibiting mold growth is through the control of moisture.

Molds can be found almost anywhere; they can grow on virtually any organic substance, as long as moisture and oxygen are present. There are molds that can grow on wood, paper, carpet, foods, and insulation. When excessive moisture accumulates in buildings or on building materials, mold growth will often occur, particularly if the moisture problem remains undiscovered or unaddressed. It is impossible to eliminate all mold and mold spores in the indoor environment. However, mold growth can be controlled indoors by controlling moisture indoors.

WHERE CAN MOLD GROW?

Fungi can grow on anything that’s living or was once living. When mold spores find a source of moisture they absorb as much of it as they can, swell to many times their original size, and begin to sprout root structures. Given enough moisture and time, mold can eat away at a house until it’s no longer structurally sound. Mold can grow in nearly any environment. Some molds can withstand extreme heat and cold, and though most molds grow best in humid climate, some molds, known as dry rot, can grow well in low humidity. Mold can even grow inside human beings and animals. Airborne toxic mold spores can affect the immune system, nervous system, liver, kidneys, blood and cause brain damage

 

Allergy Symptoms from mold

Statistics show that most people spend an average of 90 percent of their time indoors. We like to think our homes are healthy places to live and raise our families and that our offices safe to work in. But just how safe are they?

Molds and other fungi may adversely affect human health through three processes:

1.) allergy;

2.) infection; and 3.) toxicity.

Exposure to mold is not healthy for anyone.  However, the following individuals are at a higher risk than others for adverse health effects:

infants, children, elderly, immune compromised patients, pregnant women or individuals with existing respiratory conditions and allergies.

Everyone is exposed to mold in the outdoor air but exposure to indoor molds can accelerate aggravated conditions for some.  Some molds are more hazardous than others. For some people, a small number of mold spores can cause severe health problems.  For others, it may take many more.  Mold spores often cause adverse reactions, much like pollen from plants.  Some molds (particularly toxic molds) can trigger instant and uncontrollable vomiting in mold sensitive people.

There are many symptoms of mold exposure.  As a rule, the extent of symptoms depends on the sensitivity of the exposed person.  Allergic reactions are the most common and typically include: chronic clogged throat; wheezing and difficulty breathing; nasal and sinus congestion; burning, watery, reddened eyes or blurry vision; sore throat; dry cough; nose and throat irritation; shortness of breath; nausea; and skin irritation.  Other less common effects are: nervous system problems (headaches, memory loss, moodiness); aches and pains; and fever. If you have any of these symptoms, and they are reduced or completely gone when you leave the suspect area, chances are you have been exposed to some sort of allergen, quite possibly mold. (Source:  Center for Advanced Medicine, Encinitas, CA.)

We recommend you contact a National Restoration immediately, if you suspect mold growth in your home of business.  The restoration company’s trained professionals will determine the source of the mold growth and mitigate the damage through the use of industrial-grade equipment and chemicals.  This will prevent more mold and mildew from growing and spreading.  The professional restoration company will also help you with your insurance claims if needed.

Medical treatment for mold exposure is available; however the problem will not resolve itself. Professional intervention by a restoration company is the only way to ensure the mold is eliminated from the home or business.

For a preliminary evaluation and to schedule an appointment with one of our mold experts, call 1(855) 247-3786.

Smoke Damage

Dry ice blasting is one of the best ways to restore properties that have smoke or fire damage.  National Restoration offers on-site dry ice blasting services. This non-invasive form of cleaning technology is safe and effective on everything from the bottoms of boats to electrical switches and turbine fins.

 

Dry Ice Blasting (also known as CO2 blasting) uses compressed air to blast frozen CO2 pellets to a super sonic high velocity. A compressed air supply or 80 PSI/50 SCFM is utilized in the process.

HOW DOES DRY ICE BLASTING WORK?

Dry Ice Blasting works because it introduces thermal shock to the surface needing to be cleaned.The reaction is called Instantaneous Sublimation. In simpler terms, it is the phase change from a solid state to a gaseous state of the CO2 pellet upon impact. When the CO2 pellet impacts the surface being cleaned, the ambient “heat” from the surface rapidly transfers to the evaporating CO2 pellet, thus causing a separation between the layer of contaminant and the existing surface. The contaminant is then blown from the surface and captured for disposal. The major benefit to Dry Ice Blasting is the fact that no water or harsh chemicals are used in the cleaning process, so you have no additional waste being generated.

Dry Ice Blasting is commonly used in just about any type of industry that has equipment that needs to be cleaned including Power Plants, Manufacturing, Aerospace, Automotive, Marine and many more. The Dry Ice Blasting is safe enough on surfaces that it can also be used to remove mold and smoke damage from residences! Additionally, the Dry Ice Blasting process is approved for use by the FDA on Food and Beverage Equipment.

REDUCE CLEANING UP TO 80%

National Restoration’s dry ice blasting is capable of cleaning most industrial equipment, machinery, machine tools, curing presses and assembly line equipment without causing damage. National Restoration can eliminate significant cleaning downtime and post-cleaning start-up.

The applications that National Restoration’s systems can provide a cleaning solution for are endless. Any item that is part of a production process can be cleaned on-line or during production uptime with National Restoration’s dry ice blasting. National Restoration’s blasting systems are designed to increase production uptime and increase the productivity of any production process; in fact no other dry ice blasting system will provide an equitable return on investment. National Restoration’s systems typically pay for themselves in a matter of months, in terms of lessened scrap product and increased high quality production time.

National Restoration’s dry ice blasting systems effectively and efficiently clean mixer conveyor components and oven band hoppers. In addition, National Restoration can clean on and around hydraulic power units and electrical power and distribution components. Adhesives are easily removed by dry ice blasting, as the lowered temperature of the blasting process serves to weaken the adhesive bond. The traditional abrasive cleaning methods often generate heat and can therefore fail to effectively remove adhesives. National Restoration dry ice blasting can be very successful in marine maintenance and upkeep as well. Dry ice blasting removes algae, sea slime and mussels from ship hulls and seawater intake valves far better than water blasting. National Restoration’s system is also very effective in cleaning the mechanical and electrical equipment parts in the engine room.

The removal and disposal of hazardous waste can be considered an industrial classification. With National Restoration dry ice blasting, the cleaning media, dry ice, sublimates. Therefore the volume of hazardous materials to dispose of does not increase, and the related disposal cost does not increase either. This particular advantage of dry ice blasting is important with regards to nuclear decontamination, because the grit traditionally used to clean radioactive items becomes contaminated as well and is then much more expensive to dispose of.

National Restoration’s dry ice blasting systems require less air and less ice than any other dry ice blasting system on the market, saving the customer on lifetime usage costs. In addition, National Restoration’s systems produce four times less noise than other blasting systems, allowing the operator to blast during normal operation hours without implementing costly ear protection protocol.

GO GREEN WITH DRY ICE CLEANING

Dry ice cleaning is a “green” process using small pellets of recycled carbon dioxide to clean a surface. The pellets sublimate (turning from solid directly to gas) during the cleaning process. The carbon dioxide gas is absorbed by trees and plants and converted into carbon (plant growth) and oxygen (for us to breathe), thus recycling the CO2. So dry ice blasting is really “green” recycling at its best.

Dry ice blasting does not contribute to greenhouse gasses. No hazardous wastes are produced. The work process is safe and non-toxic, with basic safety precautions. No ozone-depleting chemicals are used. The factory work environment is safer, because no Volatile Organic Compound (VOC) exposure occurs. Dry ice blasting is truly “green”. Dry ice cleaning is so “green” that it is approved by government agencies such as the FDA, EPA, and USDA. Your operations can “go green” with dry ice cleaning.

 

Personal Property

RESTORING YOUR PROPERTY

At National Restoration, we can save or restore your property. We have the ability to restore everything from furniture and appliances to electronic equipment. Our professionally trained estimators are quick to assess the damage and put together a cost effective scope to help us restore your property as fast as possible.

 

CONTENT PACK-OUT & STORAGE

It is extremely rare for a property to suffer damage without its contents being affected in some way.  Maybe your home or business experienced a small fire which left a layer of soot on your belongings?  Maybe a storm damaged the roof, exposing your furnishings and important documents to the elements?  Whatever the situation may be, it’s likely the contents will need to be inventoried, moved out, thoroughly cleaned and then stored until reconstruction of the property is complete.

National Restoration is prepared to handle the contents from your property with care.  We understand how worrisome it can be to have your personal possessions in the hands of someone else.  Our contents division employees are trained to take extreme measures to ensure each item is inventoried, carefully packed and brought to our state of the art facility where they are cleaned and securely stored until you are ready to move back to the property.  Our facility is climate controlled and monitored 24/7 by video surveillance.  We perform on-site and off-site content cleaning services and guarantee that your salvageable goods will be restored to the best condition possible.  You can trust that your belongings will not be confused with someone else’s.  Each customer is provided with their own storage vault to protect and secure personal items while their property is under construction.

 

DRYING YOUR ITEMS

If you have experienced water damage of any kind, we can help you dry out your home or business.  Whether the water occurred from a flood, plumbing leak or the aftermath of a fire, it is vital that the structure is properly dried in a timely manner.  Mold growth can occur within just 48 hours.  Mold has the ability to grow in highly visible locations as well as hidden recesses.  Only a trained professional can properly eliminate the moisture.

At National Restoration, we utilize state-of-the art equipment such as thermal energy transfer systems and infrared drying systems to conventional drying equipment.  Our highly experienced professionals ensure that the moisture levels correspond with the climate conditions where you reside.  We carefully monitor the drying process to avoid warping and cracking of your cherished items.

 

DEODERIZATION

After fire or smoke damage occurs, odor is a major concern. It will linger in your home or business until the environment and contents have been properly cleaned and deodorized.  National Restoration offers high-quality odor removal technology using a combination of ozone, hydroxyl and other products to ensure that odors are not being “masked” but completely eliminated.

Other sources of odor occur from soot and mold due to flooding, sewage and water damage.  While the sources are different, the same fundamental methods apply in order to deodorize.

When you choose National Restoration to deodorize your property and belongings, you can rest assured that the odor will be eliminated.  Your contents will go through three stages of cleaning and spend at least 24 hours in our ozone chamber. This is a critical part of the deodorization process and is proven to be highly effective.

 

HOW OZONE WORKS

Ozone (O3) contains three atoms of oxygen rather than the two atoms we normally breathe.  Ozone is a powerful sterilant and can be used to destroy bacteria, viruses and odors.  Ozone occurs readily in nature, most often as a result of lightning strikes that occur during thunderstorms.  In fact, the “fresh, clean, spring rain” smell that we notice after a storm most often results from nature’s creation of ozone.

When contaminants such as odors, bacteria or viruses make contact with ozone, they are destroyed completely by oxidation.  In doing so, that extra atom of oxygen is consumed and there is nothing left, no odor, no bacteria, no extra atom – only oxygen.  Ozone reverts back to oxygen after it is used.  Ozone is very powerful, however it doesn’t last long; it does its job and then disappears.

 

You may wonder if the odor will come back.  The answer is no.  If ozone is applied properly it destroys (oxidizes) the source of the odor.  Ozone is safe for use on electronics, fabrics and paintings.

What To Locate

IF IT’S SAFE, LOCATE THE FOLLOWING ITEMS:
  • Identification, Birth Certificates & Information
  • Insurance Information
  • Valuables, such as credit cards, bank books, cash & jewelry

Who To Notify

PEOPLE/ENTITIES YOU SHOULD NOTIFY
  • Your Insurance Agent/Company
  • Your Mortgage Company
  • Your Customers
  • Your Staff
  • Your Child’s School
  • Your Post Office
  • Any Delivery Services
  • Your Fire & Police departments
  • Your Utility Companies

Leaving Your Home

  • Contact your local police departments to let them know the site will be unoccupied.
  • In most cases it may be necessary to board up openings to discourage trespassers.
  • Beginning immediately, save receipts for any money you spend. These receipts are important in showing the insurance company what money you have spent related to your fire loss and also for verifying losses claimed on your income tax.

Your Insurance Claim

CLAIM PROCESS IMPLEMENTATION:

  • Inventory your damaged contents through a thorough documentation
  • Digitally photographing the rooms and items lost
  • Carefully box and package any items that are deemed restorable.
  • Store these items in our state of the art facility until your project is complete.
  • Act as a reference for your insurance company.
  • Return the items to your property after they are cleaned and deodorized.

Safety Tips

CAUTIONS AFTER A FIRE
  • Do not enter the damaged site. Fires can rekindle from hidden, smoldering remains.
  • Normally, the fire department will see that utilities are either safe to use or are disconnected before they leave the site. Do not attempt to turn on utilities yourself.
  • Be watchful for structural damage caused by the fire. Roofs & floors may be damaged or subject to collapse.
  • Food, beverages and medicine exposed to heat, smoke, soot and water should not be consumed.

 

CAUTIONS AFTER A WATER
  • Shut off water source if possible
  • Remove as much water as possible by mopping & blotting the saturated area
  • Wipe furniture to remove excess water
  • Place aluminum foil between legs & wet carpet
  • Prop up wet furniture cushions for even drying
  • Lift drapes off flooring, loop through a coat hanger & hang on curtain rod
  • Remove wet area rugs
  • Turn on air conditioner if damage occurs in summer
  • Move valuable paintings, art objects & photos to a safe, dry place
  • Remove damp books from shelves & lay them out to dry
  • Open closet doors, furniture drawers to aid in drying
  • Remove any wet fabrics & dry immediately
  • Hang leather goods to dry separately at room temperature
DO NOT
  • Use a vacuum to remove the excess water
  • Use electrical appliances while standing on wet flooring or carpets
  • Go into any room with standing water if the electricity is on
  • Lift tacked down carpet without professional help as this could cause damage or shrinkage
  • Go into any room where the ceiling is sagging
  • Wait to call for professional help. The longer you wait the more damage will occur